Refund Policy
We want you to be satisfied with Crossfire Livestock. This policy explains how to request a refund on a livestock purchase or a support service. Effective date: 2026-09-30.
What you are charged
The full price — animals, brokerage or handling fee, and any agreed hauling charge — is stated in your written quote in U.S. dollars before you pay. There are no subscriptions, no auto-renewals and no recurring charges, so there is nothing to cancel after a sale is closed.
Refund period
You may request a refund within 30 days of purchase.
How to request
E-mail [email protected] with your order number. We answer within 2 business days.
It helps to include the sale date, the animals or service involved and, where relevant, photos. You can also reach us at +13076605397 to discuss the situation directly.
How you are refunded
Refunds go back to the original payment method within 5–10 business days after approval; card statements may take one or two billing cycles to show it.
Exceptions
Custom-made or personalized items cannot be returned, except in case of defect.
If we cancel
If we cancel an order because of a pricing error, an animal that cannot be delivered as described, or suspected fraud, we refund every amount you paid in full, with no fee to you.
Contact
Crossfire Livestock LLC, registration 2025-001594763 · [email protected] · +13076605397 · 2501 S Garner Lake Rd, Gillette, WY 82718.